Terms of service

Welcome to Tipsys Tankards! By placing an order for our handmade wooden tankards, you agree to the following terms and conditions:

1. Product Information

Each tankard is handcrafted from red oak, maple, pine, walnut and various other species. Variations in grain, color, and finish are part of the products uniqueness and not considered defects. 

       2. Orders and Payment

All prices are listed in USD and are subject to change without notice. Orders must be paid in full before processing begins. We accept major credit cards, Paypal, and other secure payment options. 

       3. Custom Orders

Currently at this time we are not accepting customization options.  We will update customers on when/if customization orders are available for purchase.

       4. Shipping 

Please refer to our (shipping policy) for details. We are not responsible for the delays caused by carriers or customs.

       5. Returns & Exchanges

Due to the handmade nature of our products, returns are only accepted for items damaged during shipping or with manufacturing defects. Contact us within 30 days of delivery with photo evidence. 

      6. Use & Care

Our products are to be HANDWASHED ONLY! Use warm water and dish soap and then dry. Not to be used in a microwave, dishwasher, or any other household appliance! Use of cold or warm liquids only. Not recommended for freshly made HOT liquids, i.e. such as freshly made coffee, or hot tea. Unless the product specifically states that it is safe to use for a HOT liquid. Proper care will extend their life and appearance. 

     7. Limitation of Liability 

We are not liable for any indirect or consequential damages arising from the use of or misuse of our products.

     8. Privacy

Customer information is used solely for order processing and communication. We do not sell or share your personal data and NEVER WILL!

     9. Change to Terms

We reserve the right to modify these terms at any time. Continued use of our website or services constitutes acceptance of any changes.

    10. Contact Us

If you have any questions about these Terms, please contact us at